Doing your own dentistry
15 10 2007Health Minister Ben Bradshaw claims there’s no need for anyone to resort to pulling their own teeth out, while if they need urgent dentistry they can just demand treatment from their GP.
Why do we keep electing out-of-touch, cosily insulated twits like this into office?
Mr Bradshaw, along with the other members of the political class, undoubtedly has access to private dentistry thanks to his ministerial income, buoyed by a long list of parliamentary perks.
But if you’re not among the affluent and can’t afford to pay for dentistry outright or to pay into a monthly plan - plus pay extra for many treatments - then you have to fall back on the NHS, paid for from taxes and National Insurance contributions.
Unless you’re on certain categories on benefits or pregnant, NHS dentistry is not free at the point of delivery and you do have to pay towards the cost of treatment.
I don’t have a problem with that because, while we can’t afford the cost of going private, we can afford NHS dentistry costs provided we stay on top of our dental health and don’t need too many treatments in any given year.
But the reality is that NHS dental care is somewhere between difficult and impossible to access, while the quality of the dentistry - if you can get it - can be appallingly bad.
The Commission for Patient and Public Involvement in Health has just published a survey of NHS dentistry in England.
The survey of 5,200 patients found 20 percent had refused treatment because of the high costs, while six percent had treated themselves at some point.
I definitely fall into the latter category and, despite what the privileged and insulated Mr Bradshaw believes, it was completely necessary.
I’ve posted before about how I developed a dental abscess back in January 2006. I went to our NHS dentist - Dr Swierzbinska at Northfield Dental Centre some 30 miles away - and was told the abscess was not sufficiently serious to justify incision or a root canal treatment.
For the next year, I was prescribed antibacterials or antibiotics while the abscess grew in size.
As the dentist did not want to incise the abscess and the pressure from the infection was causing my gum to swell uncomfortably, I incised it myself using a sterile hypodermic syringe and needle, then flushed it with saline solution.
That got me through to January this year, when the dentist finally agreed that as the abscess had now spread to a second tooth I could have root canal treatment. It was also at this time that she first incised the abscess herself.
The only problem with getting the root canal treatment done was that I would have to wait until the last two weeks of April and the first in March to be treated, so I had another three months of pain to get through.
Not to mention having gums that leaked blood and pus whenever I tried to eat something.
Worse was to come.
I had the first two parts of the root canal treatment at the end of April and then went back for the final part on 4 May.
However, the dentist now said the work was beyond her skills and the surgery’s facilities, so I would have to go private.
If I couldn’t go private, she would refer me to the dental hospital but would have to wait some time for the treatment to be finished.
She then put temporary fillings in the two teeth she’d opened up, and sent me away.
Since then, I’ve had a letter from the NHS saying that almost all patients are seen by the dental hospital within six weeks of being on the waiting list.
What they don’t say, it that you have to wait to go on the waiting list. I’ve now been waiting six months to get on the six-week waiting list - with no further treatment, no further antibiotics and no further antibacterials.
I phone the hospital every few weeks and always get the same message, that the hospital is achieving its waiting list targets and I will get a letter inviting me to make an appointment in due course.
Meanwhile, I have regular headaches, I have a stiff neck, my gum is dividing in two at the point where the abscess is, I have loose teeth, I have constant low to moderate pain in my gum and face, pus and blood ooze out regularly, and my teeth are very sensitive to hot and cold.
I treat myself with painkillers (but no more than four or five times a week, mainly before going to bed), have incised the abscess again, rinse with anti-bacterial mouth washes and saline, and generally get on with life.
I know that in writing this post I will get a barrage of messages telling me to go private, but before sending me comments and emails to that effect, consider this.
A friend of the Other Half had a similar abscess to me. It cost her just over £1,200 for private dental treatment - and my abscess is now much worse than hers was when treated.
The dental business that our surgery belongs to has three grades of care: NHS, Grampian Dental Care at twice the NHS cost and full private at four times the NHS costs.
Yes, we could try and cut even more from our budget for a private dental plan, but a dental plan would not cover a pre-existing condition. (And to be quite frank, we can’t cut more from our budget - we have only one car, we don’t smoke, we rarely drink, we don’t have paid-for satellite TV, our grocery budget is £35 a week, and so on.)
The Other Half and I have both paid National Insurance contributions and taxes that are supposed to provide, in part, NHS dentistry. We are both happy to pay towards the cost of our NHS treatment.
We both eat healthily, look after our teeth and, before moving to Scotland, had been able to have our teeth checked yearly by an NHS dentist to spot and correct any issues before they developed into problems.
Now, not only do we have limited access to a service we have paid for, but when I did get treatment it was limited, late and finally left unfinished.
On top of that, how ethical is it for an NHS dentist to stop the treatment halfway through and tell the patient they have to go private if they want the job finished? Either that, or wait an indefinite period for the NHS to finish the job.
As for Mr Bradshaw’s suggestion that we go to the GP and demand treatment, well, I have been to the GP and been told “it’s a dental problem”.
Then, to add insult to injury, he tells us - and other people like us - that there’s no reason to resort to DIY dentistry.
Try telling that to the woman who posted on the BBC about having her treatment stopped halfway through so that she had to apply temporary fillings to her teeth every month for 18 months.
Or the man who pulled out five of his teeth with fishing tools because he couldn’t afford treatment.
I know whose teeth I’d like to tear out with a pair of pliers - starting with the false smiles that radiate so falsely from the Scottish and UK Parliaments.


Oh, stop whinging. They’re your teeth and if you’re not prepared to pay for treatment, then accept the consequences. Why should I have to pay for your problems? I’m tired of people moaning when they’re not prepared to stand on their own feet. If you want proper treamtnet pay for it. Otherwise shut up and stop pressuring the government to take more taxes from workers like me. The NHS should be scrapped entirely and the witless, feckless, lazy and sponging should be left to fend foir themselves. If they don’t survive, good riddance.
If you moorcat can afford to pay for private treatment, then go ahead that is your choice. However I think in this century there is no need for those who are not so well off to be dieing from minor aliments any more
http://news.bbc.co.uk/1/hi/world/americas/7018057.stm
If the NHS is scrapped completely then the young, old and the disabled and chronically sick, particularly, will left to suffer unnecessarily. It then become survival of the richest and fittest. Who is then going to pay for your state pension which I assume you will be keen to claim. Who will pay for your refuge collection, who will pay for the roads you drive on to be repaired, who will pay for the nations children’s education if the nation as a whole does not work as a team paying into one big kitty according to your means to ensure that every one regardless of capability is looked after whether by benefits, health care and education.
Yes there those who do not work because they are lazy but there are those who are unable to work because of illness, and to be clear they are taxed on their benefits. If Stonehead pays for full private dental treatment, goes into debt and eventually bankruptcy I take it you will be happy for him and his small children to live on the streets to save you paying taxes? Also his OH pays tax on her full time job do they not count for anything?
NHS, despite it’s problems, is still the envy of the world.
Moorcat, if I had £1,000 to spare then I would spend it on my teeth as no one wants to go around with regular headaches, perpetual toothache, loose teeth and pus oozing out around their teeth. But we don’t have that much cash to spare.
We could put it on a credit card - we have one for emergencies - but we then have the problem of paying it off and we then wouldn’t have it available for much more serious emergencies. Although if it does continue to worsen, then it may tip over into being an emergency - especially if it stopped me from working the croft and looking after the boys.
I suppose that, as always, people like you will argue that I’m not working and so therefore don’t “deserve” anything as I’m not supporting myself. But, could you work a croft full time? Rear your own animals for meat? Grow your own vegetables? Build and repair your own buildings? Maintain your own vehicles, machinery and tools? Cook and preserve your own food? Care for two children full-time? Repair your own clothes and footwear?
It might not pay very much, but in my opinion it’s still work and it’s still supporting myself and my family - without getting any benefits or farming subsidies whatsoever. And don’t overlook the fact that I paid substantial amounts of tax and National Insurance from a very, very good salary. I just choose to work in a different and more direct way now. And as Helen says, the OH continues to pay NI and tax from her salary.
And if you haven’t a clue as to what an abscess really means, have a look at this…
Not for the faint-hearted
The abscess extends from the base of the left maxillary central incisor (right of centre in the pic) to the base of the left maxillary cuspid (canine) and taking in the left maxillary lateral incisor as well. It extends well up into the maxilla, to the extend that the infection breaks out through the skin at the base and just inside my nose.
Those little white spots, as with the one above the left maxillary central incisor, are fistula - passages caused by the infection eating tunnels through my gum.
If you google on “dental abscess” you will find no end of medical and dental websites warning of the dangers of abscesses and saying that the primary treatment is early drainage, possibly in conjunction with antibiotic treatment. If that doesn’t work, then comes root canal treatment and finally extraction as a last resort. (And yes, that’s NHS Direct’s advice too.)
So why didn’t my dentist treat in this way? And why do neither she nor the GPs I’ve seen seem to grasp that dental abscesses are serious and that my symptoms - including fever, nausea, headaches, pain and diarrohea - are all indicative of an acute abscess that is getting worse and becoming a whole-body infection?
Do they not know - or care - that it can lead to cellulitis (skin infection), osteomyelitis (bone infection) and cavernous sinus thrombosis (swelling and blood clots behind the eyes)? Or, as Helen says, do they not know or care that utlimately a dental abscess can kill?
Mind you, that’s assuming you can actually get to see anyone. I periodically try to see a GP but I’m often told there are no appointments available. At one time they weren’t seeing anyone but emergency cases for a couple of weeks while a new computer system was installed.
And even when I have got in to see a doctor, it’s been a three-minute consultation and then a prescription for either anti-diarrhoea medicines (which you can buy over the counter anyway) or stomach acid inhibitors (Ranitidine).
So yes, I am annoyed by the appalling quality of the NHS in Scotland. In fact, it’s so bad that it makes the NHS in England look positively brilliant and almost worth moving back south.
I’ve just got off the phone to NHS Grampian’s Dental Information and Advice Line (DIAL), and have just been told there’s nothing they can do.
Treatment is down to the dentist, who says there’s nothing further she can do, or the dental clinic at the hospital when my turn on the waiting list comes up.
The DIAL operator said I should request treatment from the dentist, but didn’t have an answer when I said the dentist has declined to do further treatment.
When I told her I had considered complaining, but had not done so because of the risk that I, the Other Half and our two boys would be de-registered with the dentist, she implicitly agreed that was a risk I’d have to take into account.
It’s a lovely system.
Think the quality of service varies as where I am I have had good service, apart from dentists and I go out of my area for that.
I think that at the end of the days if your abscess worsens from it’s already severe state you will have to go along to A&E and sit and wait. But I daresay even then you will wait for hours and told to go home untreated, but on the other hand you be lucky and get to see the emergency dentist.
Sounds like time for a trip to London to sit outside number 10?…. but then, the cost of that would be high
I really DO sympathise…. as I told you previously, I suffered many absesses when I was younger, through no fault of my own, and I know about the excruciating pain…. and the dreadful headaches.
The most worrying thing about this prolonged lack of proper treatment is that other complications could well be ahead
Wish I had a magic wand to wave for you!
Here in Wales, NHS dentistry is as rare as hens’ teeth these days, and even as pensioners on a fixed income, we have to use Denplan to get any dentistry at all…. but the dentist made sure all our mouth problems were sorted before we joined (at our own expense, of course)
Thank you for your eye-opening reminder of the horrors of socialized health care. I would urge you to find some way to get private care but I understand that this may not be possible on your budget. As you observe you have already paid.
In the USA millions of children are subjected to substandard public schools. Similarly their parents cannot afford private schools and have already paid through the tax system for education.
In the USA many dentists do charitable work for needy patients. Best wishes for finding good care soon.
Helen, you should know the system doesn’t work like that. The emergency dental clinic, G-Dens, is only for people who are in acute pain AND not registered with a dentist or are a visitor to the Grampian area.
If you’re registered with a Grampian area dentist then they will not treat you. We someone who took a child in with teeth injuries and they were refused treatment because they have a dentist. It didn’t matter that it was outside their dentist’s hours.
That’s the rule.
Barry, the NHS is not really a socialised health care system, although it was started with that intention. It’s actually a bureacratised, target-focused processing system.
Patients, sorry customers these days, are shuffled through on their ordained tracks, have various things done or ticked off at the duly appointed point, and are then kicked out the back of the machine. The fact that some get lost in the machine, some get crushed in the machine and some even die in the machine is irrelevant - well, unless they clog up the machinery in some bureaucratically inconvenient way.
We’ve pretty much decided to try one more time in a few weeks, then put in a formal complaint. I don’t know if it will have much effect and it will probably cost us our registration with the dentist, but as we’re not getting the treatment it’s probably not too much of a loss.
We’re not sure how we can go private not least because, as Lesley says, the private cover plans only cover you once you’ve paid for and had all existing conditions fixed. So we’d have to pay a lot of money up front (not just for me, but for the OH who has outstanding treatments needed too) and then pay what for us is a sizeable amount each month.
It doesn’t feel like the 21st century, that’s for sure. More like a combination of Kafka and the Dark Ages.
Once again Stonehead looks like another region thing. I had my lad at the A&E because he had a bad lip infection. They got the emergency dentist in to see him then and to come back the next day, then a week after. He was registered with a dentist and no point was he referred back to them even though they decided the infection was primarily considered dental then after a week of unknown cause.
I was considering at one time moving up your way!!!!
[...] 19 10 2007 A common theme of the feedback I’ve via email and comments on my dental situation is that many people tend to plump for public dentistry bad, private dentistry [...]
[...] You’re probably wondering how can this be? Before we explain, please read one Scottish man’s horrifying account of dental care in Scotland. [...]
[...] The Horrors Of Socialized Health Care [...]
I’m an American and I thank you for verifying the realities of socialized medicine. Of course, as the son of conservative parents, I knew about your socialized health care system way back in the early 1960s, but, I can’t tell anyone, especially a liberal, about it these days without them calling me a nut. Thanks for providing some ammunition for my argument against government provided “healthcare.”
With reference to Gary’s comment on the horrors of socialised medicine. The situation in the United States is not much better where the cost of medicine is 35% higher than anywhere else in the world for any comparable treatment. Where the pharmaceutical companies and HMOs price-gouge the patients who can afford medical plans, and the poor are abandoned and have no health insurance due to its hideous cost. So you may have no waiting lists but you cannot get adequate healthcare as many people, and an increasing number, cannot afford it. The uninsured are a fast increasing proportion of all Americans in all States of the US.
There are pros and cons to both types of system, much of the problems that the NHS has developed seem to be due to trying to have hybrid mongrel system that is part private and part public. Decisions have to be made as to what Britain wants, and then it must be implemented effectively, not this current wishy-washy privatisation by the backdoor. If that is what the British people wish, then let them have a fully privatised very expensive system of healthcare, if they do not then do not privatise the NHS via the backdoor.
If you do not believe me about these figures as to how ill the US healthcare system is, check out reports by Congress and other institutions within the United States, there is an abundance of these reports. The US healthcare system is nothing to admire, the whole system is only designed to benefit those corporate entities that are rich and getting richer, i.e. the insurance companies, pharmaceutical companies and HMOs.
Both systems have things to be admired, and both systems have some fairly dramatic failings, and both need some fairly radical surgery if they are to function effectively to benefit the peoples of their respective countries.